/* ===============================
   Customer Support Modern UI
================================= */

:root {
    --cfs-primary: #4f46e5;
    --cfs-primary-dark: #4338ca;
    --cfs-success: #10b981;
    --cfs-warning: #f59e0b;
    --cfs-danger: #ef4444;
    --cfs-bg: #f9fafb;
    --cfs-card: #ffffff;
    --cfs-border: #e5e7eb;
    --cfs-text: #111827;
    --cfs-muted: #6b7280;
}

.cfs-wrapper {
    max-width: 750px;
    margin: 40px auto;
    background: var(--cfs-card);
    padding: 30px;
    border-radius: 14px;
    box-shadow: 0 10px 25px rgba(0,0,0,0.05);
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}

.cfs-wrapper h2 {
    margin-bottom: 20px;
    color: var(--cfs-text);
    font-weight: 600;
}

.cfs-form-group {
    margin-bottom: 18px;
}

.cfs-label {
    display: block;
    font-weight: 500;
    margin-bottom: 6px;
    color: var(--cfs-text);
}

.cfs-input,
.cfs-select,
.cfs-textarea {
    width: 100%;
    padding: 12px 14px;
    border: 1px solid var(--cfs-border);
    border-radius: 8px;
    font-size: 14px;
    transition: all 0.2s ease;
    background: #fff;
}

.cfs-input:focus,
.cfs-select:focus,
.cfs-textarea:focus {
    outline: none;
    border-color: var(--cfs-primary);
    box-shadow: 0 0 0 3px rgba(79,70,229,0.1);
}

.cfs-textarea {
    min-height: 120px;
    resize: vertical;
}

.cfs-btn {
    display: inline-block;
    padding: 12px 22px;
    background: var(--cfs-primary);
    color: #fff;
    border: none;
    border-radius: 8px;
    font-size: 14px;
    cursor: pointer;
    transition: 0.2s ease;
}

.cfs-btn:hover {
    background: var(--cfs-primary-dark);
}

.cfs-btn-success {
    background: var(--cfs-success);
}

.cfs-btn-danger {
    background: var(--cfs-danger);
}

.cfs-ticket-card {
    background: var(--cfs-card);
    border: 1px solid var(--cfs-border);
    padding: 20px;
    border-radius: 12px;
    margin-bottom: 15px;
    box-shadow: 0 5px 15px rgba(0,0,0,0.04);
}

.cfs-ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 10px;
}

.cfs-badge {
    padding: 6px 10px;
    font-size: 12px;
    border-radius: 20px;
    font-weight: 500;
}

.cfs-badge-pending {
    background: rgba(245,158,11,0.1);
    color: var(--cfs-warning);
}

.cfs-badge-completed {
    background: rgba(16,185,129,0.1);
    color: var(--cfs-success);
}

.cfs-muted {
    color: var(--cfs-muted);
    font-size: 13px;
}

.cfs-admin-table {
    width: 100%;
    border-collapse: collapse;
    margin-top: 20px;
}

.cfs-admin-table th,
.cfs-admin-table td {
    padding: 12px;
    border-bottom: 1px solid var(--cfs-border);
    text-align: left;
}

.cfs-admin-table th {
    background: #f3f4f6;
    font-weight: 600;
}

.cfs-action-btn {
    padding: 6px 10px;
    font-size: 12px;
    border-radius: 6px;
    text-decoration: none;
    color: #fff;
}

.cfs-complete {
    background: var(--cfs-success);
}

.cfs-merge {
    background: var(--cfs-warning);
}

.cfs-export-btn {
    float: right;
    margin-bottom: 15px;
}

@media (max-width: 768px) {
    .cfs-wrapper {
        padding: 20px;
    }
}

.cfs-admin-cards {
    display: flex;
    gap: 20px;
    margin: 20px 0;
}

.cfs-card-stat {
    background: #fff;
    padding: 25px;
    border-radius: 12px;
    flex: 1;
    text-align: center;
    box-shadow: 0 8px 20px rgba(0,0,0,0.05);
}

.cfs-card-stat h2 {
    margin: 0;
    font-size: 28px;
}

.cfs-card-stat.pending {
    border-left: 5px solid #f59e0b;
}

.cfs-card-stat.completed {
    border-left: 5px solid #10b981;
}

.cfs-chat-box {
    max-height: 400px;
    overflow-y: auto;
    background: #f3f4f6;
    padding: 15px;
    border-radius: 10px;
    margin-bottom: 15px;
}

.cfs-chat-bubble {
    padding: 12px;
    border-radius: 12px;
    margin-bottom: 10px;
    max-width: 70%;
    position: relative;
}

.cfs-chat-bubble.self {
    background: #4f46e5;
    color: #fff;
    margin-left: auto;
}

.cfs-chat-bubble.admin {
    background: #ffffff;
    border: 1px solid #e5e7eb;
}

.cfs-chat-time {
    font-size: 11px;
    margin-top: 6px;
    opacity: 0.6;
}